Call Criteria Reviews
Assessments: 13 Reviews
3.38/5.00
(The Five.Reviews ratings Score is calculated using various factors like active domain, number of reviews and their age. Latest reviews will have a higher Five.Reviews Score.)
Company Location
N/A, USA
- Verified - Active Domain
Reviews for Call Criteria - Compare Infrastructure, Access Connection
For Call Criteria, Five.Reviews proprietary Outreach AI invitation services actively approach customers to write reviews related to useful services details, communication, team knowledge, project development capabilities, consulting work done, company infrastructure etc. (write to show details, hide personal information) Resulting a privacy first, holistic star rating.
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Justin
5 days ago
5.00/5.00
Review Caption:
"I Am Impressed With The Quality Of Call"
Call Criteria, Review Specifics:
I am impressed with the quality of Call Criterias call center monitoring service. It is very reliable and efficient.-Diane
Paul
3 weeks ago
3.00/5.00
Review Caption:
"If Youre Looking For A Top-notch Call Center Quality Management"
Call Criteria, Review Specifics:
If youre looking for a top-notch call center quality management system look no further than Callcriteria.com. Our software is simple to use and provides real-time monitoring of all aspects of your call center - from customer service to productivity. I couldnt recommend this company more
Joe
1 month ago
4.00/5.00
Review Caption:
"I Have Been A Customer Of"
Call Criteria, Review Specifics:
I have been a customer of Callcriteria.com for over two years and I couldnt be happier with the service they provide. They always go out of their way to make sure that our call center is running smoothly and meeting our high standards. I would highly recommend them to any business looking for quality call center management services
Kyle
1 month ago
3.00/5.00
Review Caption:
"I Would Never Recommend This Company To"
Call Criteria, Review Specifics:
I would never recommend this company to anyone. The quality of the customer service is terrible and they do not seem to care about their customers. I have had to call them multiple times and each time the wait time is really long.
Nathan
2 months ago
3.00/5.00
Review Caption:
"Dont Use This Company If"
Call Criteria, Review Specifics:
Dont use this company if you want to make your call center a misery. The quality of their service is terrible and they will not do anything about it until you give them an opportunity. I would not recommend this company to anyone.
Jeffrey
2 months ago
3.00/5.00
Review Caption:
"Do Not Use This Company"
Call Criteria, Review Specifics:
Do not use this company if you are looking for a quality call center. The staff is unprofessional and the quality of the monitoring service is terrible. Save your money and find another call center provider.
Amber
3 months ago
3.00/5.00
Review Caption:
"I Would Not Recommend This Company"
Call Criteria, Review Specifics:
I would not recommend this company to anyone. They are terrible at their job and make sure their call center is running perfectly the whole time but then when something goes wrong they try to say it was my fault or some other excuse. I have never had such a frustrating experience with a company before.
Donald
3 months ago
3.00/5.00
Review Caption:
"Im Not Sure What The Problem Is"
Call Criteria, Review Specifics:
Im not sure what the problem is but I figured Id share my thoughts on it since this is a company I rely on for quality control.Company Callcriteria.com is absolutely terrible The customer service was horrible and always was. I would recommend not at all using this company.
Betty
4 months ago
3.00/5.00
Review Caption:
"I Was A Bit Surprised"
Call Criteria, Review Specifics:
I was a bit surprised that the company callcriteria.com did not met my expectations greatly. The site is easy to use and you can track down quality issues right from your computer. However I found it to be a bit-Unreliable-Not Widespread-May Not Be Effective-Did not Fit The Focus Of Our Use
Alan
4 months ago
3.00/5.00
Review Caption:
"Company Call Criteria.com Is A Terrible User Review"
Call Criteria, Review Specifics:
Company Call criteria.com is a terrible user review site that has been around for years and is just one example of the French word rogre meaning bad opinion. In this site people have put services like call tracking and quality management into an arms reach where they cannot be verified or found by anyone. This can lead to problems with quality control and wrong instructions being given to customers. People on this site also tend to be negative in their reviews and often do not even mention company callcriteria.com in the first place. It is time for those who write here at company callcriteria.com to take a step back and look at your own review before you get started.
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Reviewee Services Details: Call Criteria: Call Criteria Is The Industry Leader For All Your Main Call Center Quality Assurance Needs We Offer A Unique Blend of AI-enabled Speech Analytics and MoreBusiness Location
Call Criteria: N/A, USA
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