Custom Solutions Group Reviews

Assessments: 13 Reviews

3.62/5.00


(The Five.Reviews ratings Score is calculated using various factors like active domain, number of reviews and their age. Latest reviews will have a higher Five.Reviews Score.)

Company Location

Royal Oak, MI, USA

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Bobby
15 hours ago

5.00/5.00

Review Caption:

"My Experience With Csgglobal.com Has Been Great The"

Custom Solutions Group, Review Specifics:

My experience with csgglobal.com has been great The software they offer is incredibly helpful in increasing customer retention and keeping customers happy. Their support is top-notch too which keeps me confident that my projects will go smoothly. I highly recommend this company to anyone looking for a quality customer retention solution

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Jack
2 weeks ago

4.00/5.00

Review Caption:

" Csgglobal.com Is An Excellent Company"

Custom Solutions Group, Review Specifics:

csgglobal.com is an excellent company that offers great Customer Retention Software Strategy services. I have found their methods to be very helpful in retaining my customers and keeping them happy. I would definitely recommend them to anyone looking for a top-notch solution.

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Heather
1 month ago

5.00/5.00

Review Caption:

"Csgglobal.com Is Great I Have Been Using"

Custom Solutions Group, Review Specifics:

csgglobal.com is great I have been using their software for a few years now and it has helped me increase my customer retention rate by 20. I highly recommend them to anyone looking for an effective way to increase their customer retention rate.

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Kelly
1 month ago

4.00/5.00

Review Caption:

"Do Not Bother With This Company They Are"

Custom Solutions Group, Review Specifics:

Do not bother with this company They are terrible at customer retention and strategy. I have never had such terrible luck with any other business in my life. Do not bother hiring them as your CRS or anything else related to their profession.

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Brandon
2 months ago

3.00/5.00

Review Caption:

"Ive Never Used This Company Before And Im"

Custom Solutions Group, Review Specifics:

Ive never used this company before and Im so sorry I did. The software they offer is terrible. It does nothing to help keep customers and its also very expensive. Save your money and dont use this company

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Bruce
2 months ago

3.00/5.00

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Jeremy
3 months ago

3.00/5.00

Review Caption:

"Do Not Use This Company If You Want Your Customers"

Custom Solutions Group, Review Specifics:

Do not use this company if you want your customers to keep coming back. They are terrible at customer retention and will not help you retain your current customers.

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Christine
3 months ago

3.00/5.00

Review Caption:

"I Would Not Recommend This Company"

Custom Solutions Group, Review Specifics:

I would not recommend this company to anyone. The software they offer is terrible and doesnt work at all. I have had to redo my entire customer retention strategy multiple times because it just didnt work. Do not buy their product

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Deborah
4 months ago

3.00/5.00

Review Caption:

"I Have Used This Company For Years"

Custom Solutions Group, Review Specifics:

I have used this company for years and have always been satisfied with the services Ive received. However their customer retention software is terrible. Its constantly asking for new accounts even though there is no need for one. Its been bad since I got my account in January and its still asking for new accounts. Do not recommend.

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John
4 months ago

3.00/5.00

Review Caption:

"I Just Opened This Email To"

Custom Solutions Group, Review Specifics:

I just opened this email to find a very broken and embarrassing user review for csgglobal.com. We know people can be quite dishonest - especially when it comes to online reviews - so please do not open this email if you dont want to be wasting your time and yours watching these problems.This email is about how bad of a customer service representative they are and how she never asks questions and makes you feel like youre the only one who knows whats going on. She always has their best interests at heart but she never seems to read her own text until after the fact. And finally she doesnt ever seem to take into account your comments or even make sure that shes explaining things clearly - she just keeps making things worse. I think it would be better off not being in the business at all and retire right now.

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About Custom Solutions Group

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Reviewee Services Details: Custom Solutions Group: Mentor is a comprehensive customer retention software built to improve customer journeys. For the best customer retention strategy solution contact us today.

Business Location

Custom Solutions Group: Royal Oak, MI, USA


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