PBT, Inc. Reviews

4.00/5.00

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"PBTONLINE Has Been Delivering World-class BPM"

PBT, Inc., Review Specifics:

PBTONLINE has been delivering world-class BPM and ECM solutions to businesses for over 20 years. Our products have helped organizations achieve their goals faster and more efficiently than ever before. We know what it takes to be a successful business and our commitment to customer satisfaction remains top priority. Thanks PBTONLINE

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4.00/5.00

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"I Have Worked With PBtonline For A Few Years Now"

PBT, Inc., Review Specifics:

I have worked with PBtonline for a few years now and I find their products to be of the highest quality. Their BPM and ECM solutions are extremely effective at delivering accurate and timely performance to my business. I would highly recommend their services

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3.00/5.00

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"I Have Been Using PBtonlines BPM"

PBT, Inc., Review Specifics:

I have been using PBtonlines BPM and ECM solutions for the past few years and have always found them to be top quality. The products are reliable well-designed and easy to use which makes them perfect for businesses of all sizes. I cant recommend these solutions enough

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4.00/5.00

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"This Is The Worst Company Ever. Website Is Terrible"

PBT, Inc., Review Specifics:

This is the worst company ever. Website is terrible customer service is terrible. They dont deliver what they say they will and they wont do anything to help you. Do not even bother using this company

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3.00/5.00

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"I Was Absolutely Appalled By The"

PBT, Inc., Review Specifics:

I was absolutely appalled by the customer service I received from PBtonline.com. The customer service agent who helped me was extremely unhelpful and condescending. She made it clear that she did not believe in providing customer service which is why I contacted them in the first place. After spending over an hour on the phone with them I finally got ahold of someone who could help me solve my problem - and boy was that a hair-raising experience What followed after my call were some very high-pressure tactics by the customer service agent who seemed determined to get her own way. In the end I wound up paying for what amounted to nothing more than a waste of time and money. Avoid this company at all cost

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4.00/5.00

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3.00/5.00

Review Caption:

"Do Not Waste Your Time With This Company."

PBT, Inc., Review Specifics:

Do not waste your time with this company. They deliver terrible software and are very unhelpful. Do not bother trying to contact them either they wont respond to email or phone calls.

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3.00/5.00

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"I Have Had Two Issues With"

PBT, Inc., Review Specifics:

I have had two issues with company PBT. The first was a enrolment form that was not clear and made me really difficult to work with. The second time was agery because the website crashed my town in order to run an analysis on it. Overall I have had some good experiences but I would not recommend company PBT because of these issues.

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3.00/5.00

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"I Have Had Several Experiences"

PBT, Inc., Review Specifics:

I have had several experiences with company PBT. From the moment I started service I had trouble with customer service. The representative was very slow to answer questions and when they did they used cut-and-paste methods to solve the questions that needed answers. There was never a sense of support or always being able to find out what was going on. Finally when I originally left for my break I sent an email asking for help with a question about my account and received no response. I called back and left a message that he should be brought back into service and there was no answer at the phone number nor at the email address given. All communication has been through the use of cut-and-paste methods which is really frustrating because you would like to know what is happening with your account.

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3.00/5.00

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"I Just Had A Look At Company PBT From The"

PBT, Inc., Review Specifics:

I just had a look at company PBT from the start and I simply dont think theyre down on in the business. This is my 3rd experience with them and I have to say- not one has been as good as the first. They offer great services at a great price point and I for one will never use anyone else but them

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