Goserco, Inc. Reviews

3.00/5.00

Review Caption:

"We Have Been Using Goserco For"

Goserco, Inc., Review Specifics:

We have been using Goserco for our public safety answering point for about 2 years now. They have always done a great job and are very customer friendly. I would highly recommend them to anyone in need of a good public safety answering point.

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4.00/5.00

Review Caption:

"We Have Been Using Goserco For"

Goserco, Inc., Review Specifics:

We have been using Goserco for over a year now and have found them to be an excellent company to work with. They provide great customer service and are always willing to help out when needed. The Public Safety Answering Point is top-notch and we would highly recommend them to anyone looking for a quality answering point.

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5.00/5.00

Review Caption:

"Thank You For The Great Customer Service That You Provide"

Goserco, Inc., Review Specifics:

Thank you for the great customer service that you provide Your Enterprise Contact Center is an excellent solution for public safety answering points. Your staff is responsive and always go out of their way to make sure your customers have a positive experience. Thank you again for all your help in making our public safety needs a reality

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3.00/5.00

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"The Companys Customer Service Is Terrible. Ive Had To"

Goserco, Inc., Review Specifics:

The companys customer service is terrible. Ive had to call them three times now because they wont fix my computer or answer my questions about it. Theyre very unprofessional and unhelpful.

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3.00/5.00

Review Caption:

"Do Not Use This Company. The Public"

Goserco, Inc., Review Specifics:

Do not use this company. The public safety answering point is always manned by someone who is not knowledgeable about the product and cannot answer any questions. I have had to call multiple times to get ahold of someone who can help me with my question and they only seem to be more confused than before. This company should be ashamed of themselves.

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4.00/5.00

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3.00/5.00

Review Caption:

"I Used This Company For Years"

Goserco, Inc., Review Specifics:

I used this company for years and I have had terrible experiences every time. The first time was when I hired them to answer my public safety question on their answering point machine. They never got back to me so I left a message asking for someone else to take care of it and never heard back from them again. The second time was when I called them to ask about getting my business started up in the Enterprise Contact Center. They told me that they were closed at the moment but if I needed help with anything they would be happy to help out. But after calling them 2 times and never getting a return call I decided not to bother anymore and reported it to the Better Business Bureau.

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3.00/5.00

Review Caption:

"I Am Not Sure What This Company Does"

Goserco, Inc., Review Specifics:

I am not sure what this company does but I dont think its worth the money. Theyre always late and there is never anything new that happens when you use their service.

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3.00/5.00

Review Caption:

"Goserco Is A Terrible Company. I Have Had To Call"

Goserco, Inc., Review Specifics:

Goserco is a terrible company. I have had to call them three times now to get help with something and its all been negative. service is bad phone support is horrible and their customer service is just awful. I would not recommend this company to anyone.

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3.00/5.00

Review Caption:

"Goserco Is A Terrible Enterprise Contact Center. The Public Safety"

Goserco, Inc., Review Specifics:

Goserco is a terrible enterprise contact center. The public safety answering point is theater specific and should not be used. Exploration and Access Control The entrance of the store was dirty and cluttered with products that had been there for years. There was no natural light in the store which made it difficult to find anything. The product selection was average to poor. Buyer Feedback I am very disappointed with Gosercos customer service this past visit. My customer service representative was not good enough. I asked her to keep her voice down and get some help from a colleague who I assumed was working at the store. Overall I did not have a great experience at Goserco this past visit.

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